Wednesday, June 18th, 2025

ANM TECH DAY 2025

Agenda

AI

Artificial Intelligence is transforming industries, redefining IT, and pushing the boundaries of what’s possible. This track is presented by ANM experts in operations, security and applications. They will explore the latest advancements in tools leveraging AI.

Sessions will cover key topics such as securing generative AI, AI in IT operations, how vendors are using AI to enable better threat detection and securing your Microsoft Co-Pilot deployment.

Room: TBD

Session 1

10:00am – 10:50am

Securing Generative AI: Balancing Innovation & Risk

As generative AI continues to evolve at a rapid pace, its transformative potential is undeniable — from boosting employee efficiency to automating complex tasks. But with this promise comes a growing set of security challenges. This session explores both the opportunities and risks of generative AI, highlighting real-world use cases that showcase its benefits as well as its vulnerabilities.

We’ll dive into strategies for securing generative AI applications, covering essential topics such as data governance, data protection, and AI-specific cybersecurity measures. We’ll also examine how threat actors are weaponizing generative AI in increasingly sophisticated attacks.

Designed for IT professionals, this session will provide practical guidance to help organizations mitigate risk and ensure the safe, responsible deployment of generative AI technologies.

JR Garcia

Director - Solutions Engineering

JR Garcia is the Director of Solutions Engineering at ANM. With over two years of experience in this role, JR leads solutions engineering teams in Arizona, New Mexico, and Texas, focusing on network, data center, and security architectures. Prior to joining ANM he was a solutions engineer at Cisco Systems, and worked in Product Development for a service provider in Anchorage, AK. He is a CCIE and holds degrees in Telecommunications and Business Management.

Session 2

11:00am – 11:50am

Smarter IT Starts Here: Revolutionizing IT Ops with AIOps & AI-Driven Insights

In today’s fast-moving, hybrid IT environments, complexity is the norm—and challenging traditional monitoring tools to keep up. This session explores how AIOps (Artificial Intelligence for IT Operations) is transforming the way IT teams manage, respond to, and even prevent incidents.

Join us to discover how AI-driven insights can streamline operations, automate root cause analysis, reduce alert fatigue, and improve uptime across your infrastructure. We’ll dive into real-world use cases, proven implementation strategies, and the evolving role of AIOps in enabling autonomous IT operations.

Whether you’re an IT leader or hands-on practitioner, this session will give you the tools and knowledge to harness AIOps for greater efficiency, scalability, and innovation.

Anthony Budetti

Solutions Architect

Anthony brings over eight years of diverse experience in the IT industry, spanning both private and public sectors. He specializes in networking, virtualization, and security, leveraging his expertise to deliver robust and innovative solutions.
A native of Albuquerque, New Mexico, Anthony honed his technical skills at the Cisco Networking Academy at Central New Mexico Community College. Outside of his professional endeavors, he enjoys exploring the great outdoors through camping and overlanding.

Session 3

1:30pm – 2:20pm

Beyond the Firewall: How AI is Revolutionizing Threat Detection

In an era defined by increasingly sophisticated and rapidly evolving cyberthreats, traditional security methods are proving insufficient in detecting, analyzing, and mitigating advanced cyberattacks. As threat actors become more adept at evading conventional defenses, cybersecurity professionals require more robust and intelligent solutions.

This session will examine the role of AI-powered threat detection technologies in transforming cybersecurity practices. Attendees will learn how leveraging AI can significantly enhance threat visibility, reduce incident response times, provide deeper insights into emerging threats, and ultimately build stronger, more proactive cyber resilience strategies.

Chris Hammer

Cybersecurity Solutions Architect

Chris Hammer is a seasoned Security Architect with 25+ years in IT and Information Security, with expertise in security, networking, datacenter, and cloud technologies. He has held senior engineering and management roles, leading IT and Security Programs across industries like Utilities, Finance, SaaS, and Consulting. Passionate about client success, he stays ahead of evolving threats and technologies to help organizations proactively mitigate risks and strengthen security.

Session 4

2:30pm – 3:20pm

Securing AI-Powered Productivity with Microsoft Purview and Defender for Cloud Apps

As AI becomes an integral part of the modern workplace, securing tools like Microsoft 365 Copilot is more important than ever. In this session, we’ll dive into the built-in security, compliance, and data protection capabilities of Microsoft Purview and Defender for Cloud Apps that help safeguard your organization while enabling AI-driven productivity.

You’ll learn how to leverage Microsoft Purview’s comprehensive data governance and compliance features to protect sensitive information and maintain regulatory compliance. Additionally, we’ll explore how Defender for Cloud Apps provides advanced threat detection and response capabilities to manage emerging threats.
We’ll also discuss key strategies to mitigate the risks unique to AI adoption—ensuring your organization can embrace Copilot with confidence and control.

Chris Hinch

Microsoft Practice Director

Chris has nearly 25 years of experience in the IT industry and is recognized as a Microsoft MVP for M365, as well as a member of the M365 Champions group. Chris excels as a Microsoft strategist and technical leader where he is dedicated to helping customers achieve their business objectives and overcome challenges through innovative solutions. Chris thrives on working with talented teams and enjoys collaborating with partners worldwide.

Leadership

Crafted specifically for IT leadership, this track offers insights into recent IT industry updates and strategies around AI Risk Management, Cybersecurity, and Cyber Resilience.

We'll kick it off with a panel discussion with CxO leaders from companies representing both private and public sectors. The panel will explore topics such as AI experiences within the business and IT, progress and challenges towards Zero Trust goals and other IT challenges of the day.

Room: TBD

Session 1

10:00am – 10:50am

Executive Insights Panel: Navigating 2025 IT Priorities

Join us for an engaging panel discussion featuring CxO leaders as they delve into the pivotal IT trends shaping 2025. Moderated by Vance Krier, ANM CTO, this session will cover topics such as…

  • AI experiences within the business and IT
  • Progress and challenges towards Zero Trust goals
  • Other IT challenges of the day

Gain insights into how IT executives are navigating these trends to drive innovation, ensure security, and achieve strategic objectives in an increasingly complex IT landscape.

Vance Krier

CTO

Vance Krier, CTO of ANM, has over 20 years of IT and consulting experience, specializing in Cisco networking, security, and data center solutions. A solutions-focused leader, he has held roles across engineering, architecture, and account management, always prioritizing client success. Now, he leads ANM’s cloud consulting unit, helping clients navigate AWS, Azure, and GCP with services in security, migration, and modernization.

Session 2

11:00am – 11:50am

AI Risk Management: Where to Start?

Join us for an engaging session that unpacks the rising risks associated with artificial intelligence—from the hidden dangers of “Shadow AI” to broader ethical, technical, and operational concerns.

Through real-world case studies and critical frameworks like the EU AI Act and NIST AI Risk Management Framework (RMF), you’ll gain a grounded understanding of today’s evolving AI landscape. We’ll walk through a practical, step-by-step approach to AI risk management using the NIST RMF pillars: Govern, Map, Measure, and Manage.

You’ll also discover tools to strengthen your organization’s AI governance, compliance, and security. Then we’ll close with actionable recommendations to help your organization drive innovation while maintaining control and accountability.

JR Garcia

Director - Solutions Engineering

JR Garcia is the Director of Solutions Engineering at ANM. With over two years of experience in this role, JR leads solutions engineering teams in Arizona, New Mexico, and Texas, focusing on network, data center, and security architectures. Prior to joining ANM he was a solutions engineer at Cisco Systems, and worked in Product Development for a service provider in Anchorage, AK. He is a CCIE and holds degrees in Telecommunications and Business Management.

Session 3

1:30pm – 2:20pm

Cyber Resilience in Action: Bridging Business Strategy with Continuity, Response & Recovery

In today’s threat landscape, cyber resilience is more than just an IT concern, it is a business imperative.
This session explores how Business Impact Analysis (BIA) and Risk Analysis form the foundation of effective Business Continuity (BC) and Disaster Recovery (DR) planning. We’ll examine how these strategic tools help organizations prioritize assets, allocate resources, and define recovery objectives that align with business goals.

The session also highlights the often-overlooked importance of regularly training teams, testing recovery procedures, and conducting realistic exercises to ensure plans are actionable, not just theoretical. Lastly, we will explore how cyber incident response must be tightly integrated into BC/DR frameworks to ensure a holistic, resilient approach to operational continuity in the face of disruption.

David Abbott

Director - Data Center and Cloud

David Abbott, ANM’s Director of Data Center and Cloud Practice and Principal Consulting Architect, brings over 25 years of IT experience across K-12 education, manufacturing, transportation, and consulting. His expertise spans operations support, software development, infrastructure engineering, and hybrid data center architecture. He provides technical guidance and drives innovation within ANM’s portfolio, ensuring cutting-edge solutions that enhance efficiency, simplify operations, and strengthen security for clients.

Session 4

2:30pm – 3:20pm

Rethinking Identity: Building a Future-Ready IAM Strategy

Join us for an insightful session exploring the vital role of identity in today’s cybersecurity defense. As organizations navigate increasingly complex digital environments, modern identity architecture has become a cornerstone of effective security strategy.

In this session, we’ll examine the current identity landscape, common challenges organizations face, and the architectural frameworks and control mechanisms needed to manage identity at scale. You’ll gain practical, actionable insights to strengthen your identity management approach and support a more secure, resilient organization.

We’ll wrap up with expert recommendations and an interactive Q&A session where you can get your questions answered by identity and security professionals.
Don’t miss this opportunity to deepen your understanding of identity’s critical role in modern cybersecurity.

Robert Ochoa

Director of Cybersecurity Sales

Robert Ochoa, Director of Cybersecurity Sales at ANM, is a U.S. Army veteran with over 25 years of experience in networking and cybersecurity. With a strong background in leadership and systems engineering, Robert excels in driving business outcomes, building high-performance teams, and delivering innovative security solutions. Holding multiple industry certifications, he is dedicated to helping organizations stay ahead of evolving cyber threats.

Modern Workplace

A modern workplace is not just any ordinary work environment. It is a dynamic and technology-driven space that aims to foster seamless collaboration, boost productivity, and prioritize security, no matter where employees are located. In these sessions, the ANM Experts will delve deep into the key aspects of a Modern Workplace, with a special focus on Next Gen Wi-Fi, Digital Experience Management, Microsoft Teams, and Modern Contact Centers. Get ready to explore the exciting world of the modern workplace!

Room: TBD

Session 1

10:00am – 10:50am

The Future of Connectivity: Exploring Next-Gen Wi-Fi

With the rapid evolution of wireless technology—including Wi-Fi 6E and the emergence of Wi-Fi 7—now is the time to understand how these advancements can impact and elevate your IT environment.

In this session, we’ll explore the latest in wireless innovation, from the capabilities of Wi-Fi 7 to the newest access points and supporting hardware. You’ll gain insight into how these technologies can enhance performance, improve reliability, and support the growing demands of modern networks. We’ll also cover essential wireless best practices to ensure your organization is ready to take full advantage of next-gen connectivity.

Whether you’re planning an upgrade or simply looking to future-proof your infrastructure, this session will help you make informed decisions for your wireless strategy.

John Gallow

Solutions Architect

John Gallow has been with ANM for over 11 years. Starting as a delivery engineer, he moved into a Solution Architect role in 2020. John specializes in routing and switching as well as wireless. As a wireless architect, John has designed and deployed wireless systems across challenging environments such as casinos, event venues and industrial/warehouse environments. He will be leading sessions about new wireless technologies, design considerations and what the road map of future Wifi looks like for our attendees.

Session 2

11:00am – 11:50am

DEM Uncovered: Monitor What Really Matters

Delivering smooth, engaging user experiences isn’t just important, it’s essential to staying competitive. Traditional monitoring tools often fall short in capturing the full picture of what users actually experience.

In this session, we’ll explore the fundamentals of Digital Experience Monitoring (DEM) and how it goes beyond standard performance metrics to provide real-time insights into user interactions across websites, mobile apps, and digital platforms.

You’ll learn how DEM empowers IT teams to proactively identify issues, optimize performance, and ensure a consistently high-quality digital experience for every user, everywhere.

David Vigil

Solutions Architect

David Vigil is a seasoned Solutions Architect and IT management professional with nearly four years at ANM, specializing in designing, implementing, and optimizing enterprise IT systems. With a passion for innovation, he is dedicated to seeing the possibilities beyond what is present, obvious, and known, ensuring that technology serves people rather than the other way around. Committed to driving successful IT operations, David believes in supporting and empowering the people behind the systems to create lasting and impactful technological advancements.

Session 3

1:30pm – 2:20pm

Beyond Chat: Transform Teamwork with Microsoft Teams

Microsoft Teams has evolved into a powerful, all-in-one platform for communication and collaboration, connecting teams effortlessly across locations and devices. With capabilities that include chat, video conferencing, voice, file sharing, and deep app integrations, Teams is redefining how modern organizations work together.

In this session, we’ll explore the latest features and enhancements in Microsoft Teams and show you how to unlock its full potential as a centralized hub for productivity.

Whether you’re looking to streamline communication, support hybrid work, or drive better collaboration, this session will provide valuable insights to help your organization get more from Teams.

Chris Hinch

Microsoft Practice Director

Chris has nearly 25 years of experience in the IT industry and is recognized as a Microsoft MVP for M365, as well as a member of the M365 Champions group. Chris excels as a Microsoft strategist and technical leader where he is dedicated to helping customers achieve their business objectives and overcome challenges through innovative solutions. Chris thrives on working with talented teams and enjoys collaborating with partners worldwide.

Adam Stoddard

Solutions Architect

Adam Stoddard is a seasoned IT professional who has dedicated the past decade to specializing in VoIP technologies and collaborative communications. As a Solutions Architect at ANM, he is committed to guiding customers through the complexities of modern collaboration. With a wealth of experience across various IT roles, Adam leverages his extensive knowledge to help customers harness technology for effective problem-solving. He holds multiple industry certifications and a bachelor’s degree with a concentration in communication.

Session 4

2:30pm – 3:20pm

Beyond the Call: Elevating Customer Experience with the Modern Contact Center

Customer service expectations are higher than ever—demanding faster, smarter, and more personalized interactions. To meet these evolving needs, organizations must embrace modern contact center solutions that combine advanced technologies with strategic operations.

Join us for an insightful session as we explore the key building blocks of a next-generation contact center. Learn how to enhance efficiency, streamline engagement across channels, and deliver the seamless, high-quality experiences your customers expect.

Whether you’re modernizing your current contact center or planning a new contact-center solution, this session will equip you with the insights to elevate your customer experience strategy.

Adam Stoddard

Solutions Architect

Adam Stoddard is a seasoned IT professional who has dedicated the past decade to specializing in VoIP technologies and collaborative communications. As a Solutions Architect at ANM, he is committed to guiding customers through the complexities of modern collaboration. With a wealth of experience across various IT roles, Adam leverages his extensive knowledge to help customers harness technology for effective problem-solving. He holds multiple industry certifications and a bachelor’s degree with a concentration in communication.

Next Gen Infrastructure

As enterprises accelerate digital transformation, the need for a modern, scalable, and secure IT infrastructure has never been greater.  Included in this track are sessions covering software-defined WAN (SDWAN), AI Infrastructure, Secure Services Edge (SSE) & Cloud Convergence and the future of secure connectivity and wrapping the day with a session on Next Generation Cyber Resilience and Networking.  Attendees will gain practical insights into how enterprises can design and deploy next-generation IT environments that are scalable, secure, and future-ready.

Room: TBD

Session 1

10:00am – 10:50am

The Agile Edge: Reinventing Network Performance with SD-WAN

As enterprises continue their digital transformation journey, traditional network architectures struggle to support the demands of cloud applications, security, and compliance requirements. Software-Defined Wide Area Networking (SD-WAN) is changing how businesses manage and secure their networks, providing enhanced performance, visibility, security and cost-efficiency.

In this session, we’ll explore some capabilities and use cases of SD-WAN and how it enables organizations to optimize connectivity, enforce segmentation, and ensure compliance across distributed environments. Key topics include:

  • Network Segmentation: Enhancing security by isolating critical applications and sensitive data.
  • Compliance Enforcement: Meeting industry regulations (e.g., PCI-DSS, HIPAA) by ensuring secure and auditable network policies.
  • Cloud and SaaS Optimization: Delivering high-performance connectivity to cloud applications with intelligent traffic steering.
  • Cost Reduction and Operational Efficiency: Simplifying WAN management with automation, centralized control, and dynamic path selection.

Join us to discover real-world SD-WAN use cases and strategies to transform your enterprise network.

Tim Olson

Director of Secure Integrated Architecture (SIA)

Since joining ANM in 2022 as a Solutions Architect, Tim has played a key role in delivering advanced technology solutions across sales, pre-sales, and professional services. With prior experience at Cisco Systems and a background as a Network Architect in both public and private sectors, he brings deep expertise in SDN and cybersecurity. Tim has led complex projects like Centura Health’s multi-domain architecture and has driven innovation in areas such as Service and Application Dependency Mapping.

Session 2

11:00am – 11:50am

Powering AI: Infrastructure Strategies for Performance & Scale

Artificial Intelligence (AI) is reshaping industries—but unlocking its full potential requires a strong, scalable, and purpose-built infrastructure. In this session, we’ll dive into the foundational elements of AI infrastructure, including high-performance computing (HPC), modern storage solutions, advanced networking, and cloud integration.

Discover how to design and optimize data center environments to meet the unique demands of AI workloads. We’ll explore the critical role of GPUs and other accelerators, as well as key strategies for maintaining security, efficiency, and performance at scale.

Whether you’re building your AI infrastructure from the ground up or enhancing an existing environment, this session will provide the insights you need to support next-generation AI initiatives and future-proof your technology stack.

Chad Olsen

Solutions Architect

Chad Olsen is a Solutions Architect at ANM, specializing in Data Center and Cloud Technologies. Since joining ANM in 2019, he has been dedicated to designing and delivering innovative solutions that help clients optimize their IT infrastructure and accelerate digital transformation. With a strong technical background and a passion for problem-solving, Chad works closely with customers to tailor strategies that enhance performance, security, and scalability across on-prem and cloud environments.

Session 3

1:30pm – 2:20pm

SSE in the Cloud Era: A New Model for Secure Connectivity ​

As organizations increasingly move to the cloud, securing access to applications and data across distributed environments becomes more complex—and more critical. This session explores how Security Service Edge (SSE) integrates with leading cloud platforms like AWS and Azure to deliver secure, scalable, and seamless connectivity.

We’ll walk through the key considerations in adopting SSE and broader SASE frameworks, offering a practical roadmap for progressive implementation. Learn how these solutions enhance end-user experiences through improved security, consistent access policies, and greater agility.

Whether you’re just beginning your SSE journey or looking to optimize your cloud security posture, this session will equip you with actionable strategies for modernizing access in a cloud-first world.

Adam Ordal

Principal Engineer

Adam Ordal is a well diversified Principal Engineer with over 15 years of experience working in Information Technology. Starting out in 2004 working on the helpdesk for a multinational conglomerate corporation he discovered his talent for solving complex technical issues. Growing from his start on the helpdesk he has since worked for several organizations while gaining an understanding of several key technologies which allow him to understand how many of todays technologies operate. Adam now has a background in network, compute, storage, security, automation and cloud. He has had the opportunity to work with several customers across every vertical to solve complex challenges and architect new solutions to meet the demands of new workloads.

Session 4

2:30pm – 3:20pm

Secure by Design: Building Resilient Networks for Tomorrow’s Threats

As cyberthreats grow more sophisticated, today’s enterprises need more than traditional defenses—they need resilient, adaptive, and intelligent security frameworks. This session explores the next generation of cyber resilience and network architecture, focusing on how to build secure, high-performing environments that can withstand and adapt to evolving threats.

We’ll dive into emerging strategies, including AI-driven threat detection, Zero Trust architectures, and modern data protection, along with the role of technologies like software-defined networking (SDN), SASE, and automation in accelerating response and ensuring business continuity.

Attendees will gain actionable insights into future-proofing their networks and data centers—balancing agility, performance, and compliance in today’s dynamic digital landscape.

Chad Olsen

Solutions Architect

Chad Olsen is a Solutions Architect at ANM, specializing in Data Center and Cloud Technologies. Since joining ANM in 2019, he has been dedicated to designing and delivering innovative solutions that help clients optimize their IT infrastructure and accelerate digital transformation. With a strong technical background and a passion for problem-solving, Chad works closely with customers to tailor strategies that enhance performance, security, and scalability across on-prem and cloud environments.

David Vigil

Solutions Architect

David Vigil is a seasoned Solutions Architect and IT management professional with nearly four years at ANM, specializing in designing, implementing, and optimizing enterprise IT systems. With a passion for innovation, he is dedicated to seeing the possibilities beyond what is present, obvious, and known, ensuring that technology serves people rather than the other way around. Committed to driving successful IT operations, David believes in supporting and empowering the people behind the systems to create lasting and impactful technological advancements.

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